Category

Custom Software

Custom software is not a pricier version of what you can buy off the shelf: it is the answer to a process no standard product covers, and that you currently hold together with spreadsheets, email threads and one person who has become indispensable. This section collects our work on that ground: how to recognise the moment off-the-shelf stops being enough, how a project actually runs from the first technical conversation to handover, what drives timelines and cost, and what is asked of the company while the software is being built — because the client's share of the work exists, and it is what separates successful projects from the rest. You will also find the honest comparison between custom and off-the-shelf, including the cases where off-the-shelf is the right call and we say so, alongside case studies of the systems we have built: proof that the method holds across very different processes, from invoicing to event management. It is written for people who have to decide, not for people who have to implement. We have been developing software since 2007, and most of these articles exist because the same question has been put to us more than once by someone choosing a supplier without the technical means to assess one.